Frequently Asked Questions
Everything you need to know about your Gold's Gym gear and orders.
How long does shipping take for gym equipment?
Standard shipping for apparel and accessories typically takes 3-5 business days. For heavy gym equipment, delivery can take 7-14 business days depending on your location and the selected freight service.
What is your return policy for fitness apparel?
We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Please note that for hygiene reasons, items like water bottles and sweatbands are final sale.
Do you offer international shipping?
Yes, Gold's Gym ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your supplements and nutrition products certified?
All Gold's Gym supplements are manufactured in GMP-certified facilities and undergo rigorous third-party testing to ensure purity, potency, and safety for our athletes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.